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Prior studies mostly investigated the relationship between the cognitive characteristics of individuals and their pro-environmentalism, addressing the need for green hotel operators to understand the different green purchase patterns of consumers. The problem is that, although consumers claim they are concerned about environmental issues, their purchasing behaviour does not translate, in practical terms, into actually booking green hotels. In other words, the connection between altruism, environmental knowledge and consumer visiting green hotel is fairly unexplored in the literature. This study aims to analyze the relationships of three types of altruism and two types of environmental knowledge with attitude and intention.

An integrated theoretical research model was used, based on the value–belief–norm theory of environmentalism. The collection of 248 questionnaires was followed by subsequent empirical testing of the proposed hypotheses, which was performed using SPSS and AMOS.

The resulting outcomes show a significant positive relationship between green purchase attitude and intention. Further, the biospheric, altruistic and collectivistic values, as well as subjective and objective knowledge were shown to positively influence attitude and intention towards green hotel selection, respectively.

Because of the chosen online sampling method, the research results may lack generalizability. Therefore, researchers are encouraged to test the proposed propositions further.

This paper fulfils an identified need to study how visiting green hotel can be influenced by different types of altruism and environmental knowledge.

This paper presents a review and classification of reported experiments in job design. The study is confined, in the main, to published experiments directed towards the improvement of the motivational content of blue‐collar jobs, and is intended principally to provide a reference source to those researchers or practitioners engaged in work in this field. Before describing these experiments, we shall briefly review the methods available to the job designers who seek to restructure jobs. Much has been written on the subject and for this reason our discussion will be brief, nor will we discuss the history or development of job design principles which is adequately dealt with elsewhere.

Purpose – This paper utilizes the perspective of abundance, rather than scarcity, to understand economies of cities. It also proposes that the earliest urban centers were attractive places of settlement because they represented a greater variety of jobs and objects compared to the rural countryside.

Design/methodology/approach – The evolutionary trajectory of our species indicates that humans sought out abundance in their natural environments as early as a million years ago. People also deliberately replicated conditions of abundance through the manufacture and discard of large quantities of repetitive objects, and through the “waste” of usable goods. The development of urban centers 6,000 years ago provided new opportunities for both production and consumption and an abundance of diverse goods and services. These processes are analogous to contemporary economists’ views of abundance as a desirable principle and Chris Anderson's view of the Long Tail as the explanatory mechanism for the production and consumption of goods when greater distribution becomes possible.

Social implications – Today, cities are growing very rapidly despite objectively deleterious conditions such as crowding, pollution, competition, and disease transmission. By recognizing the “pull” factors of consumption and opportunity, researchers can expend their energies to mitigate the negative effects of cities’ inevitable growth.

Originality/value – Prior archaeological and contemporary analyses of cities have focused on the role of the upper echelons of the political and economic hierarchy; in contrast, this “bottom-up” approach addresses the attractions of cities from the perspective of ordinary inhabitants.

Ecotourism is a burgeoning sector of the tourism industry offering a relatively guilt-free environment in which to satisfy the desire for travel and adventure. The discourse is firmly entrenched within the dominant conception of sustainability where nature is seen as a privileged ‘other’, untouched by humans. This ideology is also prevalent in the design of ecotourism facilities, which are generally predicated on a model of minimal intervention. This low-impact approach is not problematic in itself, but it misses the opportunity to engage in a more productive and ‘regenerative’ relationship with place. Conversely, Philip Cox Richardson Taylor's design for the resort town of Yulara in central Australia sought a more constructive relationship with place and questioned the conventional notion of ‘resort’. Although this resort, constructed in 1984, predates the current ecotourism industry and certification programs, it remains an early exemplar of innovations in this area and offers the benefits of hindsight. Through an exploration of the ideals and realities of the design and subsequent occupation of Yulara, this paper questions the potential challenges and opportunities of the design of ecotourism facilities to engage in a more ‘regenerative’ agenda. In particular, it identifies the social context and consideration of spatial practice as a key area of opportunity for the built environment to contribute to the ecotourism goal of interpretation and education through a more reflexive form of environmental awareness.

This study proposes to examine how a particular service quality model, the P‐C‐P attributes model, can be used to develop a measurement tool for a disability organisation, which involves service users in defining and determining service quality.

The evaluation focused on a physical disability service within the voluntary sector in Ireland. To identify the service quality dimensions, which were important, a series of focus groups were completed with service personnel and service users. A questionnaire was then developed from the information identified relating to a number of service quality dimensions.

The results illustrated an overall high level of satisfaction with the service. There were a number of service dimensions identified in each of the attribute groupings, which could be improved. Respondents also made a number of recommendations for improvement.

The study identified limitations to the model relating to whether the actual experiences of service users are captured.

This paper outlines from a consumer perspective the service attributes that provide satisfaction with service delivery but also highlighted areas where improvement was necessary and that the P‐C‐P model is a suitable framework for use.

This case study investigated how a collaborative, interdisciplinary partnership supported pre-service teachers’ approach to integrating content and pedagogy in coursework and field-based experiences at a large, public university. The collaboration involved articulating shared goals and objectives, planning and teaching co-requisite courses, and sharing a vision of shaping future social studies teachers. The research questions that framed this study were: What elements contributed to a successful collaborative, interdisciplinary partnership? How did faculty involved in the collaboration conceptualize supporting pre-service teachers’ development of pedagogical content knowledge (PCK)? The voices of the faculty members involved in this collaboration are highlighted to illustrate how they conceptualized meeting the needs of pre-service social studies teachers. Findings included identifying the constraints and benefits of partnerships as well as contributing factors to a successful interdisciplinary partnership. Identifying the evolving definition and role of PCK in the training of future social studies teachers is also addressed.

This paper aims to investigate the merit of Fred Taylor's claim that he did not conceive the notion of time study on his own. He insisted that he acquired it while a student at Phillips Exeter Academy and identified the particular individual to whom, he claimed, he owed his earliest exposure to time study – George A. “Bull” Wentworth.

Drawing on archival material, including a recently discovered letter by Taylor, this paper substantiates Taylor's claims regarding his association with Wentworth. By corroborating existing and new evidence of the Wentworth‐Taylor link, it probes into the nature and the scope of the influence of the “Old Bull” of Exeter on the father of scientific management.

Taylor did not conceive of time study on his own but acquired it early in his life via traceable socialization influences, many of which came from Wentworth. Such influences were both substantive and lasting: the residue of Wentworth's methodology is distinct in Taylor's early and later time study work. Taken together, both internal and external consistency of the evidence has led me to assert that it is plausible that Wentworth had a traceable and lasting socialization impact on Frederick Taylor.

This paper is a rare inquiry into the part of Taylor's life history that precedes his pioneering of the industrial, managerial, and economic applications of time study. It grounds the matter of Taylor's conceiving the time study idea into the context of his early‐in‐life socialization – an important subject left largely unexplored by Taylor's biographers and the historians of the scientific management movement.

Population ageing, coupled with economic uncertainty and a shifting workforce structure, has directed the attention of public and organizational policy makers toward the potential contribution of older workers and skilled migrants in meeting labor supply shortages in ageing populations. This chapter presents labor supply and demand scenarios for 10 OECD countries and examines trends in the labor force participation of older workers against the backdrop of changes to the nature of work in an era of globalization, casualization, and, increasingly, automation. Brief analysis of each country’s situation and policy responses indicates that China, Japan, and Korea stand out as being at particular risk of being unable to maintain growth without undertaking drastic action, although their areas of focus need to differ. A limitation of the study is that GDP projections used in labor demand analysis were based on historical rates and represented past potential and a long-run average of historic economic output. Future research might also undertake comparative analysis of case studies addressing different potential solutions to workforce ageing. A key implication of the study is that there is a need to take a blended approach to public policy regarding older workers in a changing labor market. Where migration has historically been a source of labor supplementation, this may become a less viable avenue over the near future. Future shortfalls in labor imply that economies will increasingly need to diversify their sources of workers in order to maintain economic growth. For public policy makers the challenge will be to overcome public antipathy to migration and longer working lives.

Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).